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Amy Durgin, Ph.D.

Associate Consultant

Areas of Expertise

Amy Durgin Ph.D. is a skilled and dynamic behavior analyst who uses her strong interpersonal and problem-solving skills to analyze individual and process performance issues. Amy specializes in evaluating, and developing work processes by focusing on aligning the right behaviors across individuals and work groups to improve overall efficiency and effectiveness. Her areas of expertise include organizational development and behavior management, leadership development, training and employee development and project management.

Professional Accomplishments

Some of Amy’s professional accomplishments include establishing a multi-level performance management system for an international organization by conducting job analyses, aligning leadership behavior, and implementing task clarification and performance feedback systems. She developed a system of internal policies and procedures to facilitate the implementation of performance evaluation systems and standardization at sites located across three countries, and created an implementation plan to assist new program managers with the comprehension and integration of these standardized policies and procedures.

Education and Background

Amy earned her Ph.D. and M.A. in Behavior Analysis from Western Michigan University (WMU) and a B.S. in Psychology from James Madison University. While attending WMU, she served as an instructor, teaching classes such as Organizational Psychology, Research Methods, and Human Drug Use and Abuse. Amy was awarded the 2011 International Development Grant from the Society for the Advancement of Behavior Analysis for her work in organizational development. In 2013, she was awarded the Western Michigan All-University Graduate Research and Creative Scholar Award for her work in organizational behavior management.

In addition to being published in a wide variety of peer-reviewed journals (Tuberculosis Research and Treatment, Research in Developmental Disabilities, The Behavior Analyst, The Pan African Medical Journal, Experimental & Clinical Psychopharmacology, Research in Autism Spectrum Disorders, Pharmacology, Biochemistry and Behavior), Amy has presented her research at national and international conferences, such as the Association for Behavior Analysis International, the Organizational Behavior Management Network Conference, Southeastern Association for Behavior Analysis, and the Virginia Association for Behavior Analysis.

 

Aisha Sarfo, Ph.D.

Associate Consultant

Areas of Expertise

Aisha Sarfo, Ph.D., leverages a rare combination of Behavioral Science, business strategy, and problem-solving expertise, and a strong background in education and social work to create sustainable solutions, results, and profitable productivity in any organization. She is noted for rigorous research and factual accuracy, strategic organization, and presentation excellence, delivered with integrity and professionalism. Her specialty areas include CLG’s PBL® (Performance-Based Leadership), performance management, behavior measurement and evaluation, and business development research.

Professional Accomplishments

Aisha oversees several projects with an industrial client to improve client leader behavioral skills and execution in reliability, health, and environmental safety.

For a national retail chain, Airsha developed behaviors and supporting materials for leadership competency. Earlier, as an organizational engineering company consultant, she developed an evaluation process and assessed the success of its strategic model. She also helped develop a strategic plan for launching an online services database.

Aisha brings to the business world an uncommon background of applying behavioral know-how in education and the social sciences. For a public school, she helped develop a program that significantly reduced undesirable student behaviors. In another program for individuals with special needs, she developed behavior intervention plans, conducted behavioral data collection and analyses, and developed staff training in data collection.

Education and Background

Aisha earned her Ph.D. in Applied Behavior Analysis (Organizational Behavior Management) from The Chicago School of Professional Psychology. She earned her Master of Social Work (MSW) from the Columbia University School of Social Work and her Bachelor of Social Work (BSW) from the University of North Carolina at Greensboro. She has presented at the Applied Behavior Analysis International Conference and is a member of the Association for Contextual Behavioral Science.